Hosokawa Concierge Service

By | May 27, 2015

As part of Hosokawa’s commitment to our customers, we recently launched the Hosokawa Concierge Service Program with the intention of helping customers maintain their equipment and minimize production interruptions. The Hosokawa Concierge Service Program offers free, regular contact with your Aftermarket Parts Specialist to provide assistance and reminders for equipment operators and maintenance personnel.

Our Aftermarket Department consists of knowledgeable and experienced representatives. They have assisted thousands of customers with their post-purchase parts and service needs. If you think your organization would benefit from this customized program, please consider joining. There is no cost to participate and the program includes:

  • Customized Spare Parts Lists & Reminders
  • Long Term Care Planning
  • Maintenance Reminders & Tips
  • Operational Performance Analysis via teleconference
  • Coordination of Service Requests

To participate in the Hosokawa Concierge Service Program, please contact our Aftermarket Department at (908) 273-6360 or help@hmps.hosokawa.com.  They will work with your operators directly to build a customized plan to keep your equipment operational.