Field Service & Supervision

At Hosokawa Micron Powder Systems we offer a variety of on site services that you may wish to take advantage of. Invariably you will encounter powder processing problems at some point. Our trained service technicians can be on site in short notice to evaluate your systems condition and to troubleshoot and solve any problem.

When installing larger equipment or systems our Supervisory services can save you time and money. Our experience and knowledge of calibration, tolerances, balancing, lubrication requirements and system process parameters can help to get your equipment installed and running in a minimal amount of time.      

After a new machine or system is supplied by Hosokawa Micron Powder Systems we often recommend that customers take advantage of our start up & troubleshooting services. Our engineers can quickly assess operating conditions and make adjustments quickly so that start-up times are minimized, and our customers are making good product from day one at guaranteed performance rates.

Process optimization services are often recommended after a system has been in operation for several years. Optimal settings and system parameters are often changed or forgotten over time and very often we find systems operating well below the original performance guarantee conditions. In our current economic state, no one can afford to waste energy and live with sub optimal performance. We can visit your site, evaluate your systems performance and determine if corrective action requires new parts, controls modification, loop tuning or air flow and pressure balancing. We can supply all of these services and more.

To keep your equipment running flawlessly, general maintenance is a must. Our technicians can guide you through any operation; from checking and changing lubricant to undertaking a major overhaul of your machine. We can custom tailor classroom sessions for your maintenance personnel, so that they can learn the specific details required to maintain your special piece of Hosokawa Machinery. Instructions typically include all aspects of lubrication, parts replacement, clearance adjustments and evaluation of worn components. An example of one of our customized training programs (click on the link below) outlines a  program that you can have presented on site at your facility.

Typical Mikro-Pulverizer Maintenance Training

• Post Installation Check out
• Safety Point checks
• Proper operation to cover rotation, start & stop sequences.
• Operator maintenance i.e.: screen changes
• Routine maintenance i.e. :
  • Hammer changes
  • Liner changes
  • Bearing changes
  • Importance of proper lubricant
  • Stocking of time saving spares, i.e : drop in assemblies for minimal downtime.

If you are a smaller company and have limited manpower or maintenance personnel, it does not have to be a problem to maintain a manufacturing operation. We can customize a fixed priced program for you to contract our skilled technicians to periodically visit your site and evaluate systems and equipment condition as well as performance. A summary report tells you exactly what needs to be done to keep your system at peak performance.

Service Contracts

• Scheduled PM
• Inspection of wear parts
• Written report of future parts replacement needs
• Replenishing / Refreshing of oil lubricant. Note – Contaminated or low lubricant is typically the cause of most bearing failures!

We offer repair and rebuild services for a number of machines and their components. Very often, special tools and knowledge about the equipment or component is required in order to make the repair or rebuild successful. By sending your assembly or machine to us, we can carry out the repair in our facility with the shortest lead time and the lowest cost to you. Get a quote for the following repair or rebuild services:

Before you decide to purchase a used piece of Hosokawa Micron Equipment, please contact us, as we may save you time and money. We can offer inspection services to evaluate the condition of the equipment you are purchasing. In most cases, equipment purchased from Used Process Equipment dealers is sold "as is". Parts and labor must be expended to restore the machine to operating condition. We can tell you (before hand) the costs associated with rebuilding the equipment to help you decide if you should make that expensive capital purchase.

Upgrades and Retrofit Options

Upgrade your current processing equipment with a conversion kit designed to factory specifications. These complete kits are the inexpensive, quick way to improve your precision and capacity while increasing efficiency. The kits can be installed on site by in-house maintenance personal or by trained Hosokawa technicians.

Separate mill components can be individually replaced when worn. Keep your actual installation intact by replacing with new Main Bodies and Housing Covers. This eliminates the cost of a complete mill replacement and brings critical clearances back to NEW condition. The drive components and controls remain.

• Conversions to direct drives on main drive and classifier drives (call us for details)
• Conversions to reversible liners
• Conversions to wear resistant packages

System Validation for Analytical Equipment

Let Hosokawa's professional trained technicians validate your Micron Air Jet Sieve, Powder Characteristics Tester and other analytical equipment to ensure optimum performance and accurate analysis.